1. OVERVIEW OF INFORMATION SECURITY POLICY

1.1. DigiPhar understands the importance and respects the right to privacy of personal information (“Information”) of people who visit the website and use DigiPhar services (people who visit the website and/or buy products or use services). of  DigiPhar  hereinafter collectively referred to as “Customers” ); website, products and services are hereinafter collectively referred to as “Services”). 

In good faith – DigiPhar with this information security policy (“Policy”) will provide an overview to make transparent the principles of collecting, using, disclosing and storing Information. of Customers that DigiPhar collects by the methods stated in Section 4 of this policy.

1.2. This policy applies to all DigiPhar Services, but from time to time, to each specific Service or part of the Service, depending on the specific characteristics and necessary requirements of that Service, DigiPhar may supplement Supplement/adjust the contents related to this Policy to apply specifically to those specific parts of the Service.

1.3. This policy applies when Customers access and use DigiPhar Services, and at any time Customers access and use Services provided by DigiPhar, meaning Customers agree to the terms that DigiPhar stipulates in this Policy (including supplements and amendments from time to time).

1.4. Depending on the situation and actual security needs, DigiPhar may adjust this Policy without notice or consent of the Customer. When updating the content of this policy, DigiPhar will revise the “Last updated” time at the end of this Policy, so before accessing and using DigiPhar Services, Customers should regularly check Check back with Policy Information for the latest updates. In the event that DigiPhar updates the Policy and Customer uses the Services after the Policy has been updated, it means that Customer agrees and is bound by the new term(s) identified in the Policy. updated books.

PURPOSE OF INFORMATION COLLECTION

2.1. DigiPhar collects Customer Information mainly for the purpose of supporting and maintaining relationships with Customers such as:

a) Notify Customers of promotional information, advertising or for other direct marketing and trade promotion purposes;

b) Maintain contact with Customers, answer Customer questions related to DigiPhar Services;

c) Support when Customers purchase and/or use DigiPhar Services.

2.2. DigiPhar collects Information to serve the purposes of controlling and improving Service quality such as:

a) Control who accesses and uses DigiPhar Services;

b) Analyze and optimize DigiPhar Services;

c) Improve the quality of DigiPhar’s Services and/or the Services of DigiPhar’s Subsidiaries and Affiliates (“Affiliated Units”).

2.3. In addition to the purposes mentioned in subsections 2.1 and 2.2, DigiPhar may also collect Information for other purposes that are not contrary to law.

SCOPE OF INFORMATION COLLECTION

3.1. Customer information that DigiPhar will collect includes: 

a) Full name;

b) Phone number;

c) Email;

d) Permanent residence address;

3.2. For each Service, other specific collection purposes, from time to time DigiPhar may request the Customer to provide some additional Information to ensure the Customer’s own use of the Service or ensure contact, Transactions between DigiPhar and Customers are smooth and convenient.

3.3. Regarding the scope of Information collection mentioned in this Policy, DigiPhar will always facilitate by setting up features on the Website interface for Customers to have the option to decide to provide or refuse to provide Information. for DigiPhar.

METHOD OF INFORMATION COLLECTION

In order to ensure that the information collected is complete and accurate, depending on the case, DigiPhar may choose to use single or combined methods of collecting Customer Information as follows:

4.1. Request Customers to provide Information

DigiPhar may request Customers to provide Information in the following cases:

a) DigiPhar may request the Customer to provide the Information mentioned in Section 3 above to meet the Customer’s need to use the Service.

b) In case the Customer requests DigiPhar to answer questions related to DigiPhar’s Services or the Customer requests DigiPhar to provide Services, DigiPhar may request the Customer to provide Information to process their requests. Customers quickly and accurately;

c) Other cases requiring collection of Information depending on DigiPhar’s collection needs.

d) DigiPhar will always give the Customer the option of deciding whether or not to provide Information. In case the Customer chooses not to provide Information, there may be some Services and transactions that cannot be performed or some transactions that the Customer will access and perform in anonymous mode (Guest).

4.2. DigiPhar collects Information on its own

a) Collection of Information from third party sources

DigiPhar may receive Customer Information publicly available on e-commerce websites of any third party or receive Customer Information from third parties when DigiPhar participates in transactions involving the transfer deliver that Information.

b) Collected during the performance of the Services 

During the performance of the Services, DigiPhar may also collect Customer Information in other appropriate ways with the Customer’s consent to such collection method.

c) Collected during the Customer’s use of the Service

Some DigiPhar Services allow Customers to communicate with third parties, such communications will be transmitted and Information generated during such communications may be stored on DigiPhar systems.

4.3. Information Consolidation

DigiPhar may consolidate Customer Information that DigiPhar obtains from collection by various methods mentioned in this Section as an operation to complete the Information to serve the purposes mentioned in this Policy. without the Customer’s prior consent. However, Customers always have the right to choose to adjust their Information as specified in Section 10.1 of this Policy.

SCOPE OF INFORMATION USE

5.1. DigiPhar uses collected Customer Information to:

a) Implement measures to improve DigiPhar Services;

b) Establish customer loyalty support programs or other trade promotion programs;

c) Handle issues related to Customer’s use of the Service or transactions between DigiPhar and Customer;

d) Send open letters, orders, letters of thanks;

e) Sending promotional information or other information to Customers with the Customer’s prior consent.

f) Notification of DigiPhar recruitment information if the Customer signs up to receive email notifications.

g) Evaluate and analyze the market, customers, and Services of DigiPhar

h) Other contents that DigiPhar is allowed to use Information that is not contrary to the provisions of law.

SUBJECTS ACCESSING INFORMATION

6.1. To carry out the purposes of collecting Information mentioned in this Policy DigiPhar may require support from third parties for data analysis, marketing and customer service support and/or to provide better Services. for customers. During the support process, Customer Information may be disclosed by DigiPhar to the subjects mentioned below:

a) DigiPhar’s affiliated units when the Affiliate’s participation is necessary to carry out/complete the established transaction between DigiPhar and the Customer.

b) Business partners that DigiPhar trusts, the disclosure and confidentiality responsibility of Customer Information will be carried out according to the agreement between DigiPhar and DigiPhar’s business partners.

6.2. To develop business activities or in case of force majeure, DigiPhar may have to reorganize, transfer, dissolve or bankrupt the company. In this case, the successor and transferee units of DigiPhar may may receive Customer Information to replace DigiPhar in continuing to provide and perform Services to Customers.

6.3. DigiPhar will have to disclose Customer Information to Third Parties or to competent authorities when requested by competent authorities or other cases prescribed by law or DigiPhar has grounds to believe that the Disclosure of Information may protect the rights, property or safety of the Customer or of DigiPhar/ DigiPhar Affiliates.

6.4. Other parties with the consent or instructions of the Customer.

INFORMATION STORAGE PERIOD

DigiPhar retains Customer Information only for as long as is necessary for the purpose for which the Information was collected or as required by the Contract or as required by applicable law.

COMMITMENT TO INFORMATION SECURITY

8.1. DigiPhar commits to protecting Customer Information in accordance with the provisions of this Policy and the provisions of law.

8.2. DigiPhar will apply appropriate technical and security plans and solutions to most effectively protect Customer Information. Note, however, that although DigiPhar takes reasonable measures to protect Customer Information, no website, Internet transmission, computer system or wireless connection is completely secure. opposite to. Therefore, DigiPhar cannot make a firm commitment that Customer information provided to DigiPhar will be kept absolutely secure, and DigiPhar cannot be held responsible in case of unauthorized access. Leaking Customer Information through no fault of DigiPhar. If Customer does not agree to the terms as described above, DigiPhar recommends that Customer not submit Information to DigiPhar.

CUSTOMER RIGHTS AND RESPONSIBILITIES

9.1. Right

a) Customers are guaranteed the rights and confidentiality of Information that DigiPhar has committed to under this Policy;

b) Customers have the right to access their Information data and have the right to self-correct errors in their personal data or update and supplement to complete the Information stored on the website. Customers also have the right to delete personal data on the website or request DigiPhar to stop using personal data for marketing purposes by sending a request to stop receiving notifications and information from the website.

c) If the Customer does not want to receive any advertising information or promotional programs from DigiPhar, they have the right to refuse at any time by sending a request to stop receiving information to DigiPhar’s website according to the guided features. Links at the bottom of the page.

9.2. Customer Responsibilities

a) Carefully read this Policy before using or accessing DigiPhar’s Services. Customer’s use and access of DigiPhar’s Services is also a confirmation of having carefully read and agreed with all its contents. content of this Policy.

b) Provide accurate and legal information to DigiPhar when requested and agreed to provide. The Customer will be solely responsible (in all cases, without any association with DigiPhar whether in whole or in part) if the Information provided by the Customer to DigiPhar is inaccurate, illegal and/or Customer’s performance of the Services is interrupted or cannot be performed; or the transaction between DigiPhar and the Customer, between DigiPhar and a Third Party, between the Customer and a Third Party is interrupted or cannot be performed due to technical factors, transmission lines, system errors, etc. or other unexpected circumstances arise. mention any material or non-material damage from the use of this inaccurate/violating information.

c) Do not use any programs, tools or other forms to interfere with the system or change the data structure of the Service, the interface of the website, or the existing features of the DigiPhar website.

d) Do not distribute, propagate or encourage any activities to interfere, sabotage or infiltrate the data of the website system under the management of DigiPhar.

e) Do not propagate or distribute content that violates the law and/or is contrary to social ethics on DigiPhar’s website.

f) Any violations will be handled according to the provisions of law.

INFORMATION AND CONTACT METHODS

DigiPhar appreciates all comments, contacts and feedback from Customers regarding DigiPhar Services as well as this policy. For any related questions, please contact the information below:

Address: 39 Magsaysay Road San Antonio, San Pedro City, Laguna, 4023, Philippines

Phone number: 09209723616

Email: digiphar.jsc@gmail.com

Website: https://digiphar.store/  https://digiphar.co/ 

TikTok: https://www.tiktok.com/@digiphar.japan

DigiPhar is pleased to accompany you on your health care journey!